streesed man hold his head by work laptop

The wiring of the human brain can make conflict worse

This blog post observes that most of us react to external stimuli reflexively and instinctively. As a result, we often misperceive, exacerbating conflict. The task for mediators in defusing conflict, is to help people engage reflectively, using their cognitive skills, not their ‘fight or flight’ responses. In considering insights from neuroscience into understanding human conflict,